We offer 4, 6 and 8-packs of our loaded cookies, so there’s a box for every craving! Choose your favourite flavours from the options available when ordering.

Our cookies are sold in boxes rather than individually, making them perfect for sharing (or keeping all to yourself! 😉).

Absolutely! Our Create Your Own boxes let you select your favourite flavours from the available options. Simply choose your box size and follow the flavour selection instructions.

We offer a range of loaded cookie flavours, from chocolate-packed favourites to irresistible filled creations. Our range can change as we introduce new flavours, so check our website and social media for the latest options.

Product photos are provided to showcase our cookies. Please check each product listing and your selected options carefully when placing your order.

Yes! We ship our loaded cookie boxes Australia-wide, so you can enjoy Cookie Cravings wherever you are in Australia.

Postal orders are dispatched on Mondays and Tuesdays.

Delivery times depend on Australia Post and your location. Once your order has been dispatched, delivery is outside our control, so we cannot guarantee an exact arrival date.

Of course! Our cookie boxes make a delicious gift for birthdays, celebrations and special occasions. Please order ahead and allow enough time for postage, as we cannot guarantee delivery on a particular date.

If you’ve entered the wrong address, please contact us as soon as possible. We cannot guarantee that changes can be made once an order has been processed or dispatched.

Yes! Local pickup is available in West Wyalong on Fridays and Saturdays.

Pickup is available on Fridays and Saturdays. Please follow the collection instructions provided for your order.

Yes! Place your order through our website and follow the available pickup instructions at checkout.

Absolutely! Our cookies are all about big flavours, chunky textures and delicious combinations of fillings, chocolate and toppings.

Our cookies and toppings may contain allergens, including ingredients such as wheat, gluten, eggs, milk, soy, nuts or other allergens, depending on the flavour. Please contact us before ordering if you have an allergy so we can discuss the ingredients. We cannot promise a product is free from a particular allergen unless this has been confirmed.

Our cookies are not currently advertised as suitable for specific dietary requirements. If you have an allergy or dietary concern, please contact us before ordering to discuss the ingredients.

Store your cookies in an airtight container in a cool, dry place, away from direct sunlight. For longer storage, you can freeze them in suitable airtight packaging. Allow frozen cookies to thaw before enjoying them. Confirm your preferred storage instructions and best-before guidance before publishing this answer.

If something isn’t right with your order, please contact us with your order number and a description of the issue. We’ll do our best to help.

Please contact us as soon as possible if you need to change your order. Changes or cancellations may not be possible once your order has been prepared or dispatched. Your rights under Australian Consumer Law still apply.

You can get in touch through the Contact page on our website. Please include your order number if your enquiry relates to an existing order.